Mitel Partner Experience Düsseldorf & Nürnberg 2022
Tuesday
, 
July 
5th
, 
2022
  
-
Thursday
,
 
July
 
7th
,
2022

7:00 PM

Session Name

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2:00 PM

Opening Credits & Welcome Coffee

Enjoy a fresh cup of coffee before the presentations. We’ll be handing out pamphlets that outline this evening’s details.

12:00 PM

Schedule Element

Mike Zoppo is a host of exceptional ability. Studies show that a vast majority of guests attending events by Mike have been known to leave more elated than visitors to Santa's Workshop, The Lost of Continent of Atlantis, and the Fountain of Youth.

12:00 PM

Schedule Element

Mike Zoppo is a host of exceptional ability. Studies show that a vast majority of guests attending events by Mike have been known to leave more elated than visitors to Santa's Workshop, The Lost of Continent of Atlantis, and the Fountain of Youth.

Jul 
5
 – 
Jul 
7
Title
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12 pm

Welcome and Introductions

Our VP of Product Marketing, Ingrid Wantuch, kicks off the event with a welcome message.

Location: Blue Room

12 pm

Welcome and Introductions

Our VP of Product Marketing, Ingrid Wantuch, kicks off the event with a welcome message.

Location: Blue Room

The Event
Location
Agenda
Accommodation
Sponsors

-> 5. Juli 2022 | Düsseldorf

-> 7. Juli 2022 | Nürnberg

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Erfahren Sie mehr über die Vision und Strategie von Mitel für 2022 und wie wir gemeinsam große Erfolge erzielen werden.

  • Erhalten Sie neueste Nachrichten und Portfolio-Updates aus erster Hand von Mitel und unseren Technologiepartnern
  • Treffen Sie sich 1:1 mit unseren Experten und diskutieren Sie Ideen, Herausforderungen und Anforderungen für 2022

Venue

Join Us

Spots are first come, first serve and will fill up quickly.

We’re giving away a Jeep. Need we say more? Lock in your spot.


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WÄHLEN SIE IHREN TERMIN

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Come together on top of Vienna!

Join us at Vienna's highest event location - the ThirtyFive on the 35th floor of myhive on the Wienerberg. The myhive at Wienerberg is located 15 minutes from the city centre.
- In 20 minutes you can reach the airport Vienna-Schwechat.
- There is a direct motorway connection to the A2, A21 and A23.
- Direct connection to the public transport network

Join Us

Spots are first come, first serve and will fill up quickly.

We’re giving away a Jeep. Need we say more? Lock in your spot.

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agenda May 16th

09:30 aM

registration & technology zone

Start your day at The International Convention Centre where you can check-in at the Registration Desk, then enjoy a drink in the Technology Zone to meet the team and Sponsors.

10:30 aM

welcome & Introduction to the day 

 Nick Riggott - UKI Sales Director will guide you through the day ahead.


uc rebooted

Richard Roberts, Regional VP, International, will look at the trajectory for the Unified Communications market in the UK, and the opportunity for UK&I Partners to make a sustainably profitable business with Mitel going forward.


Mitel UK Customer Lifecycle Management Process

Daren Finney, SVP Global Channel will discuss with Nick Riggott how the Customer Lifecycle Management process applies to the UK, to benefit the Mitel customer base, Mitel Channel Partners and our market. 


Mitel Portfolio Strategy Update

Sarah Morgan, Group Director, Product Line Management will focus on the Mitel portfolio through the UK customer, partner and market lens.

12:00 PM

lunch & technology zone

Visit our sponsors who will share their latest developments, promotions, incentives and services to help you be more successful with your customers.

Breakouts

4 breakout sessions will run concurrently. Plan ahead and choose the sessions
that are most appropriate to your business needs or interest.

agenda May 16th

13:00 PM

UK CLM in More Detail

Going into further detail on the UK CLM process. This session will outline the UK process and look at segmentation, customer profiling, data packs, the offer, promotions and campaign support. The timing of the CLM rollout will be covered in detail.

Presenters: Rob Dalgety, Director, International Field Marketing and Terry Hughes, Cloud Specialist

13:00 PM

Solutions for the SME Segment 

This session will look at meeting the requirements of smaller UK businesses with the Mitel Product and Applications portfolio, including our MiVoice Office 400 solution and our UCaas offer.

Presenter: Sarah Morgan, Group Director, Product Line Management

13:00 PM

Making the Most of Distribution

This session will introduce the new Distribution program and structure which will better support partners through distribution. Both CLM and Subscription via Distribution will be covered. 

Presenters: Susanna Meyrick, Distribution Director and John Nolan, Sales Director, Westcon

13:00 PM

Mitel and Microsoft Teams

 Combining Mitel & Microsoft creates a powerful solution. The two technologies can enhance the communication and collaboration space when integrated together. This session will explore these integration options. Presenter: Jack Harvey, Consulting Sales Engineer 

13:50 PM

Solutions for the Mid-Market and Enterprise Segments 

This session will look at meeting the requirements of larger UK businesses with the Mitel Product and Applications portfolio. The emphasis of the session will be on MiVoice Business via Subscription and will dive into transacting via subscription.

Presenter: Leigh Thomas, Director Consulting Sales Engineers

13:50 PM

UK CLM in More Detail

Going into further detail on the UK CLM process, this session will outline the UK process and look at segmentation, customer profiling, data packs, the offer, promotions and campaign support. The timing of the CLM rollout will be covered in detail.

Presenters: Rob Dalgety, Director, International Field Marketing and Terry Hughes, Cloud Specialist

13:50 PM

How Trust can add extra value to Mitel Sales

This session will cover how Trust can add value in the channel. Areas covered will include enhancing the MiVoice 400 offer, the contact centre experience and integration options with Microsoft Teams. Presenters: Susanna Meyrick, Distribution Director, Lee Wolstencroft, Sales Director, Rob Hutton, NED, Trust Distribution

13:50 PM

Power Great Customer Experiences

The contact centre is key to underpinning a great customer experience for many customers. It is the critical attach for any Mitel-based solution. This session will look at the latest value proposition and roadmap through a UK lens. Presenter: Pat O'Donoghue, Manager, Consulting Sales Engineer

15:00 PM

Marketing Services: UK Leading the ABM Activity 

This breakout will cover the details of the UK Account-Based Marketing rollout and near-term UK-based campaigns on Unified Communication, Subscription, and Public Sector.

Presenter: Luke Whitehead, Group Director, International Field Marketing

15:00 PM

Augment Your Own Services

Hear the latest Mitel Professional Services offerings and developments. Whether it is to supplement your own capability and coverage or enhance customer outcomes, Mitel can help you to extract the maximum possible benefits out of the Mitel solution portfolio.

Presenter: Steven Tyler, Director Professional Services

15:00 PM

Actionable Insight with Analytic: Win Deals and Reduce Churn 

Find out how to differentiate your Mitel propositions with advanced business analytics.
Gain insight into end-to-end CX, manage hybrid workers and hear Tollring make some exciting announcements that will extend the availability and capability of Mitel Business Analytics.  

Presenters: Andy Bannister, Head of Sales, Ian Bevington, Product Marketing Manager, Tollring

15:00 PM

Solutions for the SME Segment

This session will look at meeting the requirements of smaller UK businesses with the Mitel Product and Applications portfolio including our MiVoice Office 400 solution and our UCaaS offer.

Presenter: Sarah Morgan, Group Director, Product Line Management

15:50 PM

how & why we win with mitel

This session will define the high-touch approach and how it helps build and close pipeline. It will outline for both public sector and private sector: who we are, why we win, how we win and where we win (markets, deal size, etc.).

Presenters: Daniel Thomas, Alison Brewer & Nicholas Hanna

15:50 PM

Solutions for the Mid-Market and Enterprise Segments 

This session will look at meeting the requirements of larger UK businesses with the Mitel Product and Applications portfolio. The emphasis of the session will be on MiVoice Business via Subscription and will dive into transacting via subscription.

Presenter: Leigh Thomas, Director Consulting Sales Engineers

15:50 PM

Mitel and Microsoft Teams

Combining Mitel & Microsoft creates a powerful solution. The two technologies can enhance the communication and collaboration space when integrated together. This session will explore these integration options. Presenter: Jack Harvey, Consulting Sales Engineer

15:50 PM

Cloud Deployment Options for MiVoice Business  

This session will be for the technical attendee! There are now a wide range of deployment options for the MiVoice Business. This session will dive into various public and private cloud deployment approaches and cover the full deployment option suite for MiVoice Business. 

Presenter: Pat O'Donoghue, UK SE Manager

Agenda

RELEASE OF LIABILITY, WAIVER OF CLAIMS AND ASSUMPTION OF RISKS

BY AGREEING TO THIS DOCUMENT, YOU WILL WAIVE CERTAIN LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE OR CLAIM COMPENSATION

 

PLEASE READ CAREFULLY!

Date TBD

The registered attendee (referred to as "I" or "me") desires to participate in Mitel Sellebration Tour (the "Event") sponsored by Mitel Networks, Inc., an Arizona corporation (the "Company") hosting the Mitel Sellebration Tour at Taft's Ale House / Nellie's Tap Room, 1429 Race Street, Cincinnati, OH. As lawful consideration for being permitted by the Company to engage in the Event, I agree to all the terms and conditions set forth in this agreement (this "Agreement").

1.              I am aware of the highly contagious nature of bacterial and viral diseases including the 2019 novel coronavirus disease (COVID-19) (collectively, the "Disease") and the risk that I may be exposed to or contract the Disease by engaging in the Event, which may result in serious illness, personal injury, disability or death. I understand and acknowledge that these risks may result from or be compounded by the actions, omissions, or negligence of Company employees or others, including negligent emergency response or rescue operations of the Company. I understand that while the Company has implemented measures to reduce the risk of spread of the Disease, the Company cannot guarantee that I will not be injured or become infected with the Disease due to my participation in the Event. I ACKNOWLEDGE THAT I AM VOLUNTARILY PARTICIPATING IN THE EVENT WITH KNOWLEDGE OF THE DANGERS INVOLVED. I HEREBY AGREE TO ACCEPT AND ASSUME ALL RISKS OF INJURY, ILLNESS, DISABILITY OR DEATH ARISING FROM MY ENGAGING IN THE EVENT, WHETHER CAUSED BY THE NEGLIGENCE OF THE COMPANY OR OTHERWISE.

2.              I hereby expressly waive and release any and all claims which I have or may in future have, against the Company, and its officers, directors, employees, agents, representatives, affiliates, shareholders, successors, and assigns (collectively, "Releasees"), on account of injury, illness, disability, death, or property damage arising out of or attributable to my participation in the Event, whether arising out of the negligence of the Company or any other Releasee or otherwise, including without limitation, breach of contract, or breach of any statutory or other duty of care. I covenant not to make or bring any such claim against the Company or any other Releasee, and forever release and discharge the Company and all other Releasees from liability under such claims.

3.              I confirm that I am: (a) in good health, in proper physical condition, and do not have any medical or other conditions that would impair my ability to participate in the Event; and (b) not experiencing symptoms of the Disease (such as cough, shortness of breath or fever), do not have a confirmed or suspected case of the Disease, and have not come in contact in the last fourteen (14) days with a person who has been confirmed or suspected of having the Disease. I will comply with all relevant international, federal, provincial and local laws, orders, directives, and guidelines related to the Event and the Disease while participating in the Event, including, without limitation, requirements related to hand sanitation, social and physical distancing, and use of face coverings. I will also follow all instructions, recommendations, and cautions of the Company at all times during the Event. If at any time I believe conditions to be unsafe, that I am no longer in proper physical condition to participate in the Event, or I begin experiencing symptoms of the Disease, I will immediately discontinue further participation in the Event.

4.              I shall defend, indemnify, and hold harmless the Company and all other Releasees against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including reasonable legal fees, fees, and the costs of enforcing any right to indemnification under this Agreement, and the cost of pursuing any insurance providers, incurred by the Company or any other Releasees in a final  judgment, arising out or resulting from any claim of a third party related to my participation in the Event.

5.              This Agreement constitutes the sole and entire agreement of the Company and me with respect to the subject matter contained herein and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter. If any term or provision of this Agreement is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction. This Agreement is binding on and shall inure to the benefit of the Company and me and our respective successors and assigns. All matters arising out of or relating to this Agreement shall be governed by and construed in accordance with the laws of the State of Ohio.  Any claim or cause of action arising under this Agreement may be brought only in the courts of the State of Ohio, and I hereby consent to the exclusive jurisdiction of such courts.

Ihre Gesundheit ist uns wichtig!

Das DRK testet die Teilnehmenden vor Ort.

Um eine möglichst hohe Sicherheit der Teilnehmenden zu gewährleisten, benötigen wir von jedem den Nachweis eines aktuellen negativen Corona-Tests.

Zwischen 8:00 und 10:00 Uhr haben Sie vor Ort die Möglichkeit, sich testen zu lassen. Planen Sie dafür einfach etwas mehr Zeit ein.

The Event
Location
Agenda
Accommodation

Agenda

09:00 Uhr

Registrierung & Welcome Snack



10:00 Uhr

PowerUp your Business - Alles bleibt anders!

Veränderungskompetenz zählt:
Märkte, Unternehmen und Menschen im Wandel.

 

Agilität und Flexibilität prägen die Arbeitswelt und fordern neue Konzepte für die Kommunikation. Mitel bietet mit der GoTo-Market Strategie Chancen für Kunden eine passende nachhaltige Lösung zu implementieren – mit Ihnen zusammen.

 

Markus Henk | Thomas Veit | Martin Bitzinger

11:30 Uhr

Sponsor Slot - RingCentral



11:45 Uhr

Lunch & Dialog



13:00 Uhr

Let's Connect - 'Wir' gewinnt!

Erfolgsfaktor Zusammenarbeit.

 

Komplexe Lösungen erfordern eine enge Zusammenarbeit. Mitel unterstützt Sie in der Planung, im SetUp und der Realisierung. Geben Sie jedem Kunden das Gefühl, Ihr wichtigster Kunde zu sein. Erfahren Sie wie Mitel Sie unterstützt, u.a. in Ausschreibungen oder der Zusammenarbeit mit Consultants.

Martin Meitza | Jens Diekhoff | Andreas Kempken | Marcus Rademacher | Martin Tschanun

14:30 Uhr

Sponsor Slot -Serinus



14:45 Uhr

Kaffee Pause & Dialog



15:00 Uhr

Update your Skills - Zukunft im Griff!

Motivation. Inspiration. Aktivität.


Smarte Ansätze für ein modernes Kundenerlebnis. Kunden fordern nachhaltige und agile Kommunikationslösungen, die sie unterstützen dauerhaft erfolgreich zu sein – in jeder Situation.

Erfahren Sie wie Mitel Sie in der Umsetzung unterstützt und Möglichkeiten für eine intensive Kundenbeziehung aufzeigt sowie ihre Erträge erhöht, u.a. mit aktuellen Promotion und Marketingaktivitäten.

Jürgen Engelhard | Martin Kleiner | Hubert Michalczyk | lona Masche

16:45 Uhr 

Zusammenfassung



17 Uhr

Austausch bei Snacks & Getränken



Agenda

08:00 Uhr

Corona-Test, Registrierung & Welcome Snack



10:00 Uhr

PowerUp your Business - Alles bleibt anders!

Veränderungskompetenz zählt:
Märkte, Unternehmen und Menschen im Wandel.


Agilität und Flexibilität prägen die Arbeitswelt und fordern neue Konzepte für die Kommunikation. Mitel bietet mit der GoTo-Market Strategie Chancen für Kunden eine passende nachhaltige Lösung zu implementieren – mit Ihnen zusammen.

PowerUp your Business - Alles bleibt anders!

Markus Henk | Thomas Veit | Martin BitzingerLocation: Pink Room

11:30 Uhr

Sponsor Slot - RingCentral: Ihr Weg in die Cloud mit RingCentral

IDie Zeit für einen Einstieg in die Cloud als RingCentral Partner ist jetzt. Erfahren Sie über RingCentrals Plattform für UCaaS und CcaaS sowie über die Vorteile einer Partnerschaft mit RingCentral.

Maren Plett -Strategic Partner Manager | Dominic Paulsen

11:45 Uhr

Lunch & Dialog



13:00 Uhr

Let's Connect - 'Wir' gewinnt!

Erfolgsfaktor Zusammenarbeit.


Komplexe Lösungen erfordern eine enge Zusammenarbeit. Mitel unterstützt Sie in der Planung, im SetUp und der Realisierung. Geben Sie jedem Kunden das Gefühl, Ihr wichtigster Kunde zu sein. Erfahren Sie wie Mitel Sie unterstützt, u.a. in Ausschreibungen oder der Zusammenarbeit mit Consultants.

Martin Meitza | Jens Diekhoff | Andreas Kempken | Marcus Rademacher | Martin Tschanun

14:30 Uhr

Sponsor Slot - Serinus: Eine integrierte Lösung für proaktives Krisenmanagement und Alarmierung

 Die perfekte Ergänzung zu Mitel


Lernen Sie eine flexible Plattform für Alarm- und Krisenmanagement kennen, mit der Sie Ihr Mitel Portfolio ergänzen und sich von Wettbewerbern abheben. Durch die tiefe Verzahnung mit Mitel Systemen alarmieren Sie über unsere Lösung mit zahlreichen Funktionen direkt auf eine Vielzahl Mitel Endgeräte.

Jens Vestewig - Head of Sales | Kay Schulmeyer - Partner Account Manager | Andreas Fischer - Team Lead PreSales Consulting 

14:45 Uhr

Kaffee Pause & Dialog



15:00 Uhr

Update your Skills - Zukunft im Griff!

Motivation. Inspiration. Aktivität.


Smarte Ansätze für ein modernes Kundenerlebnis. Kunden fordern nachhaltige und agile Kommunikationslösungen, die sie unterstützen dauerhaft erfolgreich zu sein – in jeder Situation.

Erfahren Sie wie Mitel Sie in der Umsetzung unterstützt und Möglichkeiten für eine intensive Kundenbeziehung aufzeigt sowie ihre Erträge erhöht, u.a. mit aktuellen Promotion und Marketingaktivitäten.

Jürgen Engelhard | Martin Kleiner | Hubert Michalczyk | lona Masche

16:45 Uhr

Zusammenfassung



17:00 Uhr

Austausch bei Snacks & Getränken



Sponsors

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Technology Zone

Find out more on the sponsors supporting the event and how can they help you add value to your customers. FULL DETAILS HERE

Learn more about our distribution and technology partners who will share their latest developments, promotions, incentives and services to help you be more successful with your customers.

Technologie-partner

Technology Zone

Find out more on the sponsors supporting the event and how can they help you add value to your customers. FULL DETAILS HERE

Learn more about our distribution and technology partners who will share their latest developments, promotions, incentives and services to help you be more successful with your customers.

Distributions-partner

Gold & Silver Sponsors

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