ASC is a worldwide leading software provider for omni-channel recording, quality management and analytics, addressing all enterprises with recording needs, especially contact centres, financial institutions and public safety organisations. ASC records, analyses and evaluates interactions across all media, either as an on-premise or in the Cloud.

Global leader in cloud software for conversational commerce that enables businesses to deliver a superior customer experience. Our communications and payments platform empowers marketing, sales and customer support to automate engagement with customers across multiple mobile channels, blended with seamless payment capabilities that drive sales, gain customers and increase customer happiness.

Mitel Performance Analytics (MPA) a fault and performance management solution that proactively monitors and manages your entire network and can identify voice and network quality concerns before business affecting outages arise. Available as part of the Mitel Premium Software Assurance subscription, MPA delivers unparalleled visibility into the performance of Mitel platforms and third-party devices and applications. Martello’s software products also include Vantage DX, which provides Microsoft 365 and Microsoft Teams end user experience monitoring and analytics.

In partnership with Mitel, MIT has developed it’s UCentric Voice Migration solution for the purposes of simplifying and dramatically reducing the time it takes to migrate a user on a legacy voice platform to a new cloud, or even a new on-premise solution. 

UCentric Voice Migration is open and available to all Mitel
re-sellers worldwide to take advantage of this improved process and to increase the volumes of legacy user migrations to the cloud.

Noetica is a Mitel OEM technology partner, providing advanced predictive diallers and visual call scripting under the MiContact Center brand. A British company with a 25 year pedigree in the contact centre market Noetica has been successfully providing Mitel customers with technology in the UK and worldwide across four continents. Our outbound technology benefits from three important international patents which clearly differentiates this Mitel offering from its competition. 

Semafone’s patented technology protects your
customer’s sensitive data and ensures you meet
your compliance and regulatory obligation on
how your customers data is handled.

Quick and easy to enable your customers workforce to take secure and PCI DSS compliant card payments – no matter where they happen to be working. 

Talkative offers a complete suite of digital contact channels, including live chat, video chat, AI chatbots, social media messaging, cobrowse and web calling. A powerful, fully cloud-based customer service and engagement platform, Talkative fits in with existing set ups and workflows to keep teams efficient whilst driving results. It can be integrated with existing contact centre, CRM or back office systems, including Mitel, Salesforce or Microsoft Dynamics, or can be used as standalone. 

Mitel users across the world rely on Business Analytics powered by Tollring. Whether your customers use MiVoice Business or MiCloud Flex, our call reporting, wallboards & dashboards drive performance & customer experience. 

Long standing Mitel Distributor & providers of value add-on services such as Networking, security, Peripheral products & Microsoft Teams integration solutions & hospitality phones.

 We will be showcasing the CardBoardCX wallboards to compliment MiCC, introducing the Xarios Call Recorder for the MiVoice Office 400 & also talk about how we can help partners integrate with Microsoft Teams.

Westcon is the channel’s leading global specialist distributor and technology provider. Our 35 year expertise serving the Voice, UC+CC, UCaaS, networking, cyber security and cloud channels with only the best-in-class vendor brands makes us a trusted supply chain partner to over a thousand UK and Ireland partners. Our vision is for partners to take the best solutions to market with the commercial and purchasing models to suit you. We’ll be discussing the routes to market for new business, refresh the base and the support available.